Privacy
Create separation.
Keep personal information and business infrastructure from becoming unnecessarily intertwined.
For Creators, Founders & Operators Who Have Outgrown the Default Setup
Build the Company
Behind the Brand.
Private. Intentional. Built to Last.
The public sees the brand. We build the private structure, tax positioning, and infrastructure behind it.
Run My Private Exposure Audit
Private Takes under 60 seconds No obligation
The Private Standard
Capture28 / Privacy First
Privacy comes first. Always.
Visibility is valuable. Unnecessary exposure is optional.
Privacy is professional separation, not secrecy.
The public sees the brand. We build what sits behind it.
Privacy comes first. Always.
Visibility is valuable. Unnecessary exposure is optional.
Privacy is professional separation, not secrecy.
The public sees the brand. We build what sits behind it.
Your information is never sold.
Quietly. Precisely. Completely.
The Turning Point
I Built Something Real. Then I Saw What Was Public.
A True Story
I was doing what everyone chases. Real revenue. Real growth. Real momentum.
Then someone found my home address in a public business filing and posted it. I had filed it myself, thinking it was just paperwork.
It wasn't just paperwork. It was exposure.
My name. My address. Sitting in a public record. Then came the calls, the salespeople, and the scammers. The business was growing, but the structure behind it had never grown with it.
The Realization
That changed how I thought about growth.
Growth changes what the business needs. The structure behind it has to evolve with it.
Structure
Build for growth.
Ownership, entity setup, documents, and ongoing obligations should work together as the business grows.
Tax Positioning
Don't leave it for later.
S-corp positioning and tax strategy should be considered as the business evolves.
Swipe to explore →
Why Capture28 Exists
That became Capture28.
Private business infrastructure for creators, founders, and operators whose visibility has outgrown the default setup.
Growth changes the business. The structure behind it should keep up.
The Phantom Deployment
You Name It. We’ll Handle It.
Give us the name. We’ll build the structure around it.
Deployment in Progress
01 / 05 01 Intake
The Private Handover
One concise intake. You give us the facts. We take it from there.
01 02 Structure
Entity Architecture
Entity setup, EIN support, ownership, operating documents, and address strategy, considered together.
02 03 Positioning
Tax Positioning
When appropriate, tax positioning is considered alongside the entity, not after it.
03 04 Continuity
Compliance Layer
Annual filings, records, and recurring obligations, organized before they become noise.
04 05 Delivery
The Private Delivery
Your documents, structure summary, and next steps, organized into one clean handoff.
05 Built quietly. Delivered cleanly.
C28
Good structure stays in the background.
Client Notes
Quiet Proof.
A few things clients noticed once the structure was handled correctly.
01 Public Record
Privacy
Privacy
I searched my company on the Secretary of State site. My personal information was sitting there in plain sight.
Client Note Capture28
02 Onboarding
Experience
Experience
Cleanest onboarding I’ve ever experienced. Zero back and forth.
Client Note Capture28
03 Follow Through
Setup
Setup
I kept putting it off for 18 months. Capture 28 got it done in under a week.
Client Note Capture28
04 Accuracy
Formation
Formation
First service I used left errors in my articles. Capture 28 got it right the first time.
Client Note Capture28
05 Address
Privacy
Privacy
My home address is on nothing now. That was the part I cared about most.
Client Note Capture28
01 Public Record
Privacy
Privacy
I searched my company on the Secretary of State site. My personal information was sitting there in plain sight.
Client Note Capture28
02 Onboarding
Experience
Experience
Cleanest onboarding I’ve ever experienced. Zero back and forth.
Client Note Capture28
03 Follow Through
Setup
Setup
I kept putting it off for 18 months. Capture 28 got it done in under a week.
Client Note Capture28
04 Accuracy
Formation
Formation
First service I used left errors in my articles. Capture 28 got it right the first time.
Client Note Capture28
05 Address
Privacy
Privacy
My home address is on nothing now. That was the part I cared about most.
Client Note Capture28
Growth changes the rules.
C28
Uneasy lies the head that wears a crown.
William Shakespeare
Private Structures
Choose Your Structure.
Two ways in. Nothing generic.
01 Foundation
Starter Shield
$899 then $299 / year
First year state filing fees included*
The essential business layer for founders ready to separate themselves from the company.
- LLC Formation
- Federal EIN
- Operating Agreement
- Registered Agent
- Annual Compliance Support
The Foundation
Select Starter Shield Signature
02 Privacy Structure
Phantom Fortress
$1,995 then $299 / year
First year state filing fees included*
Privacy-forward infrastructure for founders whose visibility has outgrown a standard filing.
- Privacy-Forward Entity Architecture
- Dual-Entity Structure, When Appropriate
- EIN + Operating Agreement
- Registered Agent + Address Strategy
- S-Corp Election Support, When Appropriate
- Compliance + FinCEN Support, When Applicable
The Signature Structure
Choose Phantom Fortress*First-year state filing fees are included. Publication costs are not included. Where publication is required by the state, newspaper, publication, and related third-party costs are the client's responsibility.
Structure and tax treatment vary based on state, ownership, and individual circumstances.
The Cost of Delay
What’s Public Doesn’t Stay Still.
Stay in Control.
Public Record
Secretary of State
Business Entity Record
Illustrative Filing
File No. C28-2026
File No. C28-2026
Public Record Tap Redactions
Entity Example Digital LLC
Status Active
Public filing requirements vary by state. Public Record
Once Published
One Filing Can Become More Than One Record.
01
State Filing
Information enters a public business record.
02
Data Aggregators
Public data can be collected and republished.
03
People-Search Sites
Business and personal information can become connected.
04
Search Results
The footprint can travel beyond the original filing.
The Details
Questions, Answered.
The things most people want to know before they move forward.
01 How can I reduce my name and home address appearing on public business records?
The answer depends on the state and the information its public filings require. Capture28 looks at the entity, registered agent, address strategy, ownership structure, and filing requirements together to help reduce unnecessary personal exposure where possible.
02 What if I already have an LLC?
That is common. We can review the existing structure and determine what may need to be updated, reorganized, or left exactly as it is. The goal is not to replace something simply because it already exists. It is to make sure the structure still fits the business.
03 How can an S-Corp election affect my taxes?
An S-Corp election can change how business income and owner compensation are treated for tax purposes. Whether it is appropriate depends on factors such as profitability, reasonable compensation, payroll costs, ownership, and the individual tax situation. It is not automatically the right choice for every business.
04 How much of my time does this actually take?
The process is designed to keep your involvement concentrated at the beginning. You complete the intake and provide the information we need. Capture28 handles the formation and infrastructure work included in your selected structure and organizes the completed documents for delivery.
05 Are there ongoing costs after the initial setup?
Yes. Businesses can have recurring state fees, registered-agent costs, annual reports, tax filings, payroll, or other compliance requirements depending on the state and structure. Your Capture28 package separates recurring Capture28 costs from government and third-party expenses.
Entity structure, public disclosure requirements, ongoing costs, and tax treatment vary by state and individual circumstances.
The Capture28 Standard
Built Around Accountability.
Privacy, accuracy, and real support after the filing.
01 Privacy
We Never Sell Your Data.
Your personal information is handled as private client information. We do not sell your personal data to third parties. Privacy is part of the structure, not an upgrade.
02 Accuracy
Filing Error Coverage
If an error caused by Capture28 requires a filing correction, we handle the correction. If our filing error directly results in a state penalty, we cover that penalty.
03 Support
Concierge-Level Care
Formation is only part of the process. When questions come up around your documents, banking setup, compliance, or next steps, you have a real team to guide you.
01 / 03
Ready when you are. We’ll handle the rest.
Start My Structure← Back to Site
Privacy Policy
Effective Date: May 2026
Company: Capture 28 – Pure Sales LLC
Location: Florida, United States
Capture 28 – Pure Sales LLC (“Capture 28,” “Pure Sales LLC,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, protect, and retain your personal information when you use our website, purchase services, submit forms, create an account, request business filing services, communicate with us, or otherwise interact with us.
This Privacy Policy applies to all services we provide, including but not limited to:
- LLC formation services
- EIN application assistance
- Registered agent services or coordination
- Mail forwarding and business address services
- BOI (Beneficial Ownership Information) filing assistance
- State annual report filing assistance
- Compliance reminders and subscription services
- Expedited filing services
- Customer support and communications
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.
1. Our Privacy Commitment
We believe privacy is a core business obligation.
As a general rule:
- We collect only the minimum information necessary to provide services;
- We do not sell your personal information to unrelated third parties for independent marketing purposes;
- We do not share your personal information for cross-context behavioral advertising;
- We limit disclosures to what is necessary to fulfill services, comply with law, prevent fraud, protect our rights, and maintain operations;
- We work to keep your personal information private whenever possible, including using our address instead of yours when legally permitted.
However, some information must be disclosed to government agencies or third-party providers in order to complete filings and services you request.
2. Information We Collect
We may collect personal information directly from you, automatically through website usage, from public records, from service providers, and from third parties acting on your behalf.
A. Identifiers and Contact Information
This may include: Full legal name, Business name, Mailing address, Physical address, Email address, Telephone number, Mobile number, Date of birth, Driver’s license or government-issued ID information, IP address, Device identifiers, Username and account login credentials.
B. Business and Filing Information
This may include: LLC/entity name, State of formation, Ownership details, Member and manager information, Officer and director information, Beneficial owner information, Registered agent information, Company applicant information, Employer Identification Number (EIN), Federal Tax Identification Number, Business purpose descriptions, Merchant category or business type, State filing history, Annual report details, Compliance status.
C. Sensitive Personal Information
Depending on services requested, we may collect: Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), EIN-related tax identifiers, Government-issued identification numbers, Financial account information, Payment card information (typically processed by secure payment processors), Ownership percentages, Beneficial ownership information, Signature data, Certain communications content where necessary for services.
We only use Sensitive Personal Information as reasonably necessary to provide services, comply with law, prevent fraud, verify identity, and protect business operations.
D. Payment Information
This may include: Credit card information, Debit card information, Billing address, Payment history, Subscription billing status, Renewal payment authorization.
Most payment processing is handled through third-party processors and may be subject to their privacy policies.
E. Communications and Support Information
This may include: Emails, Support tickets, Contact form submissions, SMS/text messages, Recorded calls (where permitted), Chat support communications, Customer service notes.
F. Website and Usage Data
This may include: Browser type, Device type, Operating system, Referring pages, Exit pages, Clickstream data, Session activity, Website usage patterns, Cookies and similar tracking technologies.
G. Public Record Information
We may collect or confirm information through public databases including: Secretary of State records, Government business registries, Court records, Regulatory records, Other publicly available business records.
3. Information We Do Not Intentionally Collect
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under the age of 13. If we discover such information has been provided, we may delete it. Users between ages 13–17 may only use services with appropriate parent or guardian authorization where legally permitted.
4. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- A. Providing Services: Including preparing and submitting LLC filings, EIN filing assistance, Registered agent services, BOI report assistance, Annual report filing assistance, Mail forwarding services, Compliance reminders, Subscription renewals, Customer account management.
- B. Payment Processing: Including processing payments, Subscription renewals, Failed payment handling, Fraud prevention, Billing support.
- C. Identity Verification and Fraud Prevention: Including identity verification, Ownership verification, Anti-fraud review, Preventing impersonation, Suspicious activity monitoring, Regulatory compliance.
- D. Customer Support and Communications: Including responding to questions, Service updates, Filing confirmations, Deadline reminders, Compliance notices, Security notifications, Transactional communications.
- E. Legal and Regulatory Compliance: Including responding to subpoenas, Government requests, Court orders, Regulatory obligations, Record retention, Dispute resolution, Enforcement of our agreements.
- F. Internal Operations and Improvement: Including analytics, Website optimization, Service improvement, Security improvements, Training and quality control.
- G. Marketing (Where Permitted): Including promotional emails, Service updates, Abandoned cart reminders, Limited advertising communications. You may opt out of promotional communications at any time.
5. How We Disclose Information
We limit disclosure of personal information and do not sell your information for unrelated third-party marketing. We may disclose personal information to:
A. Government Agencies and Filing Offices
Including Secretary of State offices, IRS, FinCEN, State tax agencies, Courts, Licensing agencies, Other government authorities. This disclosure is often required to complete filings. Some of this information becomes public record and is no longer protected by this Privacy Policy.
B. Service Providers
Including Payment processors, Registered agent providers, Mail forwarding vendors, Software providers, Identity verification providers, Cloud storage providers, Customer support vendors, Compliance vendors, Shipping and courier providers, Professional service providers. These providers may access information only as necessary to perform services for us.
C. Legal and Compliance Requirements
We may disclose information when necessary to comply with law, respond to subpoenas, respond to lawful government requests, protect our legal rights, prevent fraud, prevent illegal activity, protect customers and the public.
D. Business Transfers
In connection with Merger, Acquisition, Sale of assets, Business restructuring, Financing, Successor operations.
E. With Your Consent
We may disclose information where you specifically authorize us to do so.
6. We Do Not Sell Personal Information
We do not sell your personal information to unrelated third parties for monetary compensation. We do not share personal information for Cross-context behavioral advertising, Third-party targeted advertising, Behavioral profiling in furtherance of major decisions. We do not allow third parties to independently market to you using customer lists obtained from us.
7. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to improve user experience, analyze website performance, and support limited advertising.
- Essential Cookies: Required for Website functionality, Account access, Security, Login sessions.
- Analytics Cookies: Used for Website performance, Traffic measurement, User behavior analysis.
- Advertising and Pixel Technologies: We may use tools such as Meta Pixel and similar technologies for understanding visitor behavior, improving marketing efficiency, measuring advertising effectiveness.
You may manage cookies through your browser settings and cookie preferences where available. Disabling cookies may affect website functionality.
8. SMS, Calls, and Email Communications
By providing your mobile number, email address, or other contact information, you consent to receive Service-related communications, Filing updates, Compliance reminders, Payment notifications, Account alerts, Customer support messages, Limited promotional communications. These may be sent via Email, Telephone calls, SMS/text messaging, Automated messages where permitted by law.
Message and data rates may apply. You may opt out of promotional messages, but transactional and service-related communications may still be necessary. We do not share mobile opt-in consent data with third parties for marketing purposes.
9. Your Privacy Rights
Depending on your state of residence, you may have privacy rights under laws including California, Texas, Virginia, Colorado, Connecticut, Utah, Oregon, Delaware, New Jersey, Minnesota, Tennessee, Maryland, Nebraska, Indiana, Kentucky, Rhode Island, and others.
These rights may include: Right to Know / Access, Right to Correct, Right to Delete, Right to Limit Sensitive Personal Information, Right to Data Portability, Right to Non-Discrimination, Right to Appeal.
10. How to Exercise Your Rights
To submit a privacy request, contact us at:
Email: [email protected]
Phone: (321) 348 8933
We may require identity verification before fulfilling requests. We may deny requests where permitted by law. Authorized agents must provide valid written authorization or legally sufficient power of attorney documentation.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, complete filings, maintain compliance records, satisfy legal obligations, prevent fraud, resolve disputes, enforce agreements, protect legal rights. Archived records may remain even after account closure or service termination.
12. Security Measures
We implement reasonable administrative, technical, and operational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure. You understand and accept that no security system is absolute, and we disclaim liability to the fullest extent permitted by law for unauthorized access, hacking, data breaches, interception, theft, or misuse beyond our reasonable control.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, vendors, platforms, payment processors, or service providers. We are not responsible for their privacy practices, data handling, security measures, or independent policies.
14. Public Record Warning
Business filings submitted to government agencies may become public record. Once information becomes part of a government record, registry, or public filing database, we cannot control how third parties access, use, or distribute that information. This Privacy Policy does not apply to public record information required by law to be filed publicly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Information
For privacy questions, requests, notices, or concerns, please contact us:
Capture 28 - Pure Sales LLC
Call: (321) 348 8933
Address: Deland, FL
17. Customer Acknowledgment
By using our website, purchasing services, submitting information, creating an account, or continuing to use our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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Terms of Service
Effective Date: May 2026
Company: Capture 28 – Pure Sales LLC
Location: Florida, United States
These Terms of Service (“Terms”) govern your use of the websites, services, products, software, forms, filing assistance, registered agent coordination, mail forwarding, compliance support, and related services offered by Capture 28 – Pure Sales LLC (“Capture 28,” “Pure Sales LLC,” “Company,” “we,” “us,” or “our”).
By accessing our website, purchasing a service, submitting information, signing up for an account, authorizing a filing, using our services, or continuing to use our services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms presented to you during checkout or onboarding.
If you do not agree with these Terms, you should not use our website or services.
1. Our Services
Capture 28 provides business filing and compliance fulfillment services for individuals and businesses that want assistance forming and maintaining limited liability companies and related business entities. Our services may include, depending on the package purchased:
- LLC formation filing assistance;
- Preparation and submission of state business filings;
- EIN application assistance;
- Registered agent service or registered agent coordination;
- Mail forwarding and mail digitization services;
- Business address privacy support where available;
- Federal Beneficial Ownership Information (“BOI”) reporting assistance, when applicable;
- State annual report filing assistance;
- Compliance deadline reminders and filing support;
- Expedited or priority filing processing, where available;
- Customer support related to the services purchased.
We may also offer additional services, subscription services, add-ons, or third-party services from time to time. The specific services included in your order are limited to the package, checkout page, invoice, proposal, or written agreement applicable to your purchase.
2. We Are a Filing Fulfillment Service, Not a Law Firm
Capture 28 is not a law firm. We do not provide legal advice, tax advice, accounting advice, financial advice, investment advice, or fiduciary services.
Our services are administrative and fulfillment-based. We assist with preparing and submitting filings based on the information you provide. We do not evaluate whether a particular business structure, tax election, legal strategy, filing position, ownership structure, registered agent arrangement, BOI report, or compliance decision is legally or financially appropriate for you. No attorney-client relationship, accountant-client relationship, fiduciary relationship, or other professional advisory relationship is created by your use of our website or services. You should consult with a licensed attorney, CPA, tax professional, or other qualified advisor before making decisions that may affect your legal, tax, financial, or business obligations.
3. Informational Purposes Only
Any information provided on our website, in emails, text messages, advertisements, forms, FAQs, guides, customer support communications, or other materials is provided for general informational purposes only. Information may not be complete, current, or applicable to your specific situation. You should not rely on general information from us as a substitute for legal, tax, accounting, or professional advice. Government rules, filing requirements, fees, deadlines, BOI requirements, annual report requirements, and compliance obligations may change. You are responsible for confirming the requirements that apply to you and your business.
4. Our Agreement Is With You
These Terms apply to: You individually; Any business entity for which you request services; Any person or entity acting on your behalf; Any authorized users, owners, managers, members, officers, directors, employees, representatives, or agents connected to your order or account.
You personally represent that you have authority to submit information, authorize filings, create or manage the applicable business entity, appoint registered agent services, and bind the applicable entity to these Terms. You are personally responsible for all obligations under these Terms, including payment obligations, accuracy of information, compliance responsibilities, and obligations related to any entity for which you request services.
5. Accuracy of Information You Provide
You are solely responsible for the accuracy, completeness, legality, and timeliness of all information you provide to us. This includes, but is not limited to: Legal names; Business names; Mailing addresses; Physical addresses; Ownership information; Member, manager, officer, director, applicant, or beneficial owner information; Social Security numbers, EINs, ITINs, or other identifying information; Dates of birth; Government-issued identification information; Business purpose descriptions; Contact information; Filing instructions; Signature authorizations; Payment information; Any information required for state filings, EIN applications, BOI reports, annual reports, or other compliance filings.
We rely entirely on the information you provide. We are not responsible for errors, penalties, delays, rejected filings, missed deadlines, compliance failures, government notices, fines, or damages resulting from inaccurate, incomplete, outdated, misleading, fraudulent, or late information provided by you or by someone acting on your behalf. You agree to promptly notify us of any changes to your information, including changes to ownership, management, address, registered agent needs, business status, dissolution, conversion, merger, domestication, or any other material change. Failure to provide current and accurate information is a material breach of these Terms and may result in suspension or termination of services.
6. Authorization to Prepare, Sign, and Submit Filings
By purchasing or using our services, you authorize Capture 28, its employees, contractors, vendors, partners, affiliates, representatives, service providers, and agents to prepare, submit, deliver, transmit, and, where necessary, sign or electronically sign documents on your behalf for the limited purpose of fulfilling the services you ordered.
This authorization may include, but is not limited to: Articles of Organization; LLC formation documents; Registered agent appointments; EIN applications; BOI reports; State annual reports; Statements of information; Amendments; Compliance filings; Mail forwarding forms; Other forms or filings necessary to complete your order.
You consent to the use of electronic records, electronic signatures, digital signatures, uploaded signatures, typed signatures, or other signature methods where permitted by law or accepted by the applicable government agency or third party. You agree that any signature, authorization, approval, or information you provide may be used by us to complete filings or services without further approval, unless we specifically request additional confirmation.
7. Government Processing Times and Filing Results
We may offer expedited or priority processing as part of certain packages. Priority or expedited processing means that we prioritize the preparation and submission of your order within our internal workflow and/or select expedited options where available from government agencies.
We do not control government agencies, processing times, queue times, system outages, rejection standards, filing approvals, mail delivery, third-party vendor performance, or changes in government rules. We do not guarantee: That any filing will be approved; That any filing will be approved by a specific date; That a government agency will process your filing within any advertised or estimated timeframe; That expedited processing will be available in every state or for every filing; That a business name will be accepted; That an EIN will be issued by a specific date; That a BOI filing or annual report will be accepted if the information provided is inaccurate or incomplete. Any timelines provided are estimates only.
8. State Filing Fees, Government Fees, and Third-Party Fees
You are responsible for all applicable state fees, federal fees, government fees, registered agent fees, mailing fees, postage fees, third-party vendor fees, payment processing fees, and service fees associated with your order. Government fees and third-party fees are not controlled by us and may change without notice. Once payment has been forwarded, committed, incurred, or paid to a government agency, registered agent, vendor, payment processor, courier, or other third party, that portion of your order is non-refundable.
9. Registered Agent Services
If your package includes registered agent services, such services may be provided directly by us or through a third-party registered agent provider. You understand and agree that: A registered agent receives certain official documents on behalf of the business entity; Registered agent service is not a substitute for monitoring your business obligations; You must keep your contact information current at all times; You must promptly review and respond to any notices, mail, legal documents, tax notices, annual report reminders, or other communications; Registered agent service does not include legal representation, litigation defense, tax advice, accounting advice, or business advisory services.
If you cancel registered agent service, fail to pay renewal fees, dissolve your entity, appoint another registered agent, or otherwise discontinue service, you are responsible for properly updating the applicable state records and notifying us in writing. We are not responsible for missed notices, penalties, default judgments, administrative dissolution, loss of good standing, or other damages caused by your failure to maintain accurate contact information, pay fees, review notices, or respond to communications.
10. Mail Forwarding and Mail Digitization
If your package includes mail forwarding, business address support, mail scanning, or mail digitization, we may receive, scan, upload, forward, discard, return, or otherwise process mail in accordance with the service level you purchased and our internal policies. You agree that: Mail forwarding is not guaranteed to be uninterrupted or error-free; We are not responsible for delays, loss, misdelivery, destruction, or failure by USPS, couriers, carriers, vendors, or third parties; We may refuse, return, discard, or decline to process prohibited, illegal, suspicious, oversized, hazardous, restricted, or improperly addressed mail; We may require identity verification or additional forms before providing mail services; You are responsible for reviewing digitized mail promptly; We are not responsible for penalties, deadlines, claims, legal consequences, or business losses resulting from your failure to review or respond to mail.
11. BOI Reporting Assistance
If your package includes BOI reporting assistance, we may assist with preparing or submitting a Beneficial Ownership Information report based on the information you provide. You are solely responsible for determining whether your entity is required to file a BOI report, whether an exemption applies, who qualifies as a beneficial owner, what information must be reported, and whether updates or corrections are required. We do not provide legal advice regarding BOI reporting. BOI rules may change, and government enforcement may vary.
You acknowledge that BOI reports may require accurate identifying information for company applicants, beneficial owners, managers, members, or other individuals. You are responsible for securing permission from all individuals whose information you provide to us. We are not responsible for fines, penalties, enforcement actions, rejected filings, incorrect filings, late filings, or missed updates resulting from inaccurate, incomplete, outdated, or late information provided by you or anyone acting on your behalf.
12. State Annual Reports and Ongoing Compliance
If your package includes state annual report filing assistance or ongoing compliance services, we may assist with preparing and submitting required state annual reports or similar filings based on the information you provide. You remain ultimately responsible for your company’s compliance with all federal, state, local, tax, licensing, regulatory, and reporting obligations. Our reminders, dashboard notices, emails, text messages, calls, or other communications are provided as a courtesy and do not shift legal responsibility from you to us.
You are responsible for: Keeping your payment method current; Keeping your contact information current; Providing updated ownership and management information; Reviewing filing drafts or confirmations when requested; Paying government fees and service fees; Confirming that filings were accepted; Monitoring your company’s status; Consulting with legal or tax advisors when needed. We are not liable for missed annual reports, administrative dissolution, late fees, penalties, loss of good standing, rejected filings, or other consequences caused by inaccurate information, failed payment, delayed response, customer inaction, government delay, or third-party failure.
13. Auto-Renewals and Subscription Services
Certain services may renew automatically, including registered agent services, mail forwarding, annual report filing services, compliance monitoring, business address services, or other recurring services. By purchasing a recurring service, you authorize us or our payment processor to charge your payment method on file for renewal fees, service fees, government fees, third-party fees, taxes, and applicable charges associated with the recurring service.
Renewal prices may change. We may notify you of material price changes where required by law or as a courtesy. To cancel a recurring service, you must follow the cancellation instructions provided by us and, where applicable, update the relevant government agency records. For example, canceling registered agent service may require appointing a new registered agent with the state before cancellation can be completed. Failure to cancel before renewal may result in non-refundable renewal charges, especially where services have already been performed, government fees have been paid, third-party fees have been incurred, or filings have been submitted.
14. Payments, Failed Payments, and Chargebacks
You agree to pay all fees associated with your order and authorize us to charge your selected payment method. If your payment fails, is reversed, is disputed, is charged back, or is otherwise not received, we may suspend, cancel, delay, or terminate services. You remain responsible for all amounts due, including government fees, third-party fees, service fees, collection costs, payment processing fees, chargeback fees, attorney’s fees, and any costs incurred because of the failed or disputed payment.
Improper chargebacks may result in cancellation of services, suspension of account access, refusal of future services, and collection activity. You agree not to initiate a chargeback for services that have already been performed, filings that have already been submitted, government fees that have already been paid or incurred, or third-party services that have already been ordered or provided.
15. Refund, Cancellation, and No-Guarantee Policy
Refund eligibility depends entirely on the status of your order and the work already performed. WE DO NOT GUARANTEE APPROVAL, ACCEPTANCE, OR PROCESSING BY ANY SECRETARY OF STATE, IRS, FINCEN, OR ANY FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCY. Government agencies control their own approval standards, timelines, rejections, delays, fees, penalties, and processing requirements. Rejections, delays, additional document requests, compliance issues, or penalties caused by government agencies, name conflicts, legal restrictions, customer errors, incomplete information, or changing regulations do not create refund rights.
Unless otherwise stated in writing: Orders may only be cancelable before work begins; Once preparation begins, some or all fees become non-refundable; Once filings are prepared, reviewed, submitted, transmitted, queued, reserved, expedited, or processed, fees may become fully non-refundable; Once government fees, state fees, federal fees, registered agent fees, compliance fees, BOI filing fees, mail forwarding fees, expedited fees, or third-party vendor fees are incurred, paid, or committed, those amounts are non-refundable; Completed services are fully non-refundable; Subscription renewals and recurring compliance services may be non-refundable once renewal begins or services are made available.
To request cancellation, you must contact us in writing at [Insert Support Email]. Cancellation is not effective unless confirmed by us in writing. Improper chargebacks, payment reversals, or fraudulent disputes may result in immediate termination of services, refusal of future services, collections action, legal enforcement, and liability for all resulting damages, attorney fees, and costs.
16. Customer Communications, Calls, SMS, and Email
By providing your phone number, mobile number, email address, mailing address, or other contact information, you consent to receive communications from us, our service providers, or partners related to your order, account, services, abandoned cart, reminders, compliance deadlines, marketing, promotions, or customer support. Communications may include calls, emails, SMS/text messages, automated messages, prerecorded messages, or other forms of communication where permitted by law. Message and data rates may apply. Message frequency may vary.
You may opt out of promotional emails by using the unsubscribe link where available. You may opt out of SMS marketing by replying STOP where supported or by contacting us. Opting out of marketing communications does not prevent us from sending service-related or transactional communications related to your account, filings, payments, compliance deadlines, or services. We are not responsible for failed, delayed, blocked, filtered, misdirected, or undelivered communications.
17. Account Security, Identity Verification, and Fraud Prevention
If you create an account or portal login, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us immediately of any unauthorized access, suspected fraud, identity theft, account breach, or misuse of your account. We reserve the absolute right to require identity verification, government-issued identification, business verification, ownership verification, proof of authority, two-factor authentication, notarized authorization, or additional documentation before providing services, releasing documents, forwarding mail, submitting filings, changing ownership details, or processing sensitive requests.
We may refuse service, suspend services, delay filings, freeze account access, or report suspicious activity if fraud, impersonation, identity theft, unauthorized use, beneficial ownership concealment, sanctions concerns, unlawful activity, or suspicious transactions are suspected. We are not liable for losses caused by unauthorized access resulting from your failure to secure your email, phone, device, password, account, or other credentials.
18. Lawful Use
You agree not to use our website or services for any unlawful, fraudulent, misleading, abusive, or improper purpose. You agree not to: Submit false, misleading, incomplete, or fraudulent information; Form or maintain an entity for illegal purposes; Misrepresent your identity or authority; Use another person’s information without authorization; Violate any federal, state, local, or international law; Infringe any intellectual property, privacy, publicity, or other rights; Interfere with our website, systems, security, or services; Scrape, crawl, copy, reverse engineer, or misuse our website or software; Use our services to send spam, commit fraud, evade legal obligations, hide illegal activity, or mislead government agencies. We may refuse service, cancel orders, suspend accounts, report suspicious activity, or cooperate with law enforcement or government agencies if we believe misuse, fraud, unlawful conduct, or a violation of these Terms has occurred.
19. Third-Party Service Providers
We may use third-party service providers to help provide services, including registered agent providers, mail forwarding vendors, software platforms, payment processors, couriers, government filing platforms, identity verification providers, attorneys, accountants, consultants, customer support vendors, cloud storage providers, and other vendors. You authorize us to share information with third parties as reasonably necessary to provide the services, process payments, complete filings, maintain records, comply with law, prevent fraud, or protect our rights. We are not responsible for the acts, omissions, delays, errors, outages, policies, fees, or failures of third-party providers, government agencies, payment processors, postal carriers, couriers, or vendors.
20. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, disclose, and protect information. By using our services, you consent to our collection and use of information as described in our Privacy Policy. You understand that certain information submitted in government filings may become public record. We are not responsible for information that becomes public because it is required or accepted by a government filing office, registry, agency, or public database.
21. Intellectual Property
All website content, branding, logos, designs, text, graphics, videos, software, forms, workflows, templates, product names, service names, marketing materials, and other materials provided by us are owned by or licensed to Capture 28 and are protected by intellectual property laws. You may not copy, reproduce, modify, distribute, display, sell, license, exploit, or use our intellectual property without our prior written consent. If you submit suggestions, ideas, feedback, reviews, testimonials, improvements, or other comments, you grant us the right to use them without restriction, compensation, or obligation to you.
22. Customer Content
You retain ownership of information, documents, materials, and content you provide to us, subject to the rights you grant us to perform the services. You grant us a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, process, modify, submit, and disclose your content as reasonably necessary to provide services, process orders, complete filings, maintain records, comply with law, resolve disputes, prevent fraud, and enforce these Terms. You represent that you have all necessary rights, consents, and authority to provide the content and information you submit to us.
23. Disclaimers of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE, SERVICES, INFORMATION, SOFTWARE, CONTENT, FILINGS, SUPPORT, AND RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.
24. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CAPTURE 28, PURE SALES LLC, AND OUR OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES, PARTNERS, VENDORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, PENALTIES, FINES, OR DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.
25. Indemnification
You agree to defend, indemnify, and hold harmless Capture 28, Pure Sales LLC, and our owners, members, managers, officers, employees, contractors, representatives, affiliates, partners, vendors, and service providers from and against any claims, demands, liabilities, damages, losses, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: Your use or misuse of our website or services; Your breach of these Terms; Your violation of any law, rule, regulation, or government requirement; Your violation of any third-party right; Any inaccurate, incomplete, misleading, outdated, unauthorized, or fraudulent information you provide; Any filing, report, form, document, or submission prepared based on information you provide; Any failure to maintain accurate contact information; Any failure to monitor mail, notices, reports, deadlines, or compliance obligations; Any failure to pay fees or maintain a valid payment method; Any chargeback, payment dispute, or collection matter.
We reserve the right to assume control of the defense of any matter subject to indemnification. You may not settle any claim involving us without our prior written consent.
26. Termination, Suspension, Refusal of Service, and Right to Withdraw
We may refuse, suspend, cancel, terminate, or immediately withdraw from any service or client relationship at any time, with or without notice, and for any reason, including but not limited to the following: Violation of these Terms; Failure to pay fees; Chargebacks, payment disputes, or failed payments; Fraud concerns or identity verification issues; Inaccurate, incomplete, misleading, or fraudulent information; Refusal to provide required documentation; Abusive, threatening, unreasonable, or inappropriate conduct toward staff or vendors; Unlawful, unethical, or high-risk activity; Requests that create legal, compliance, reputational, or professional risk for us.
We are not required to continue services where doing so may expose us to risk, liability, ethical concerns, fraud concerns, regulatory issues, or unreasonable business burden. Termination does not relieve you of payment obligations or obligations that survive termination.
27. Dispute Resolution; Governing Law; Venue
Before filing any lawsuit, arbitration, chargeback, complaint, regulatory claim, or formal dispute, you agree to first contact us in writing at [Insert Legal Notice Email] and provide a detailed written notice of dispute, including your full name, entity name, contact information, order number, facts supporting the dispute, copies of relevant documents, and the specific resolution requested. You agree to allow us at least thirty (30) days to review and attempt to resolve the matter informally before initiating any legal proceeding.
These Terms and any dispute arising out of or relating to our website, services, filings, subscriptions, compliance services, registered agent services, mail forwarding services, or relationship with you shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
Regardless of where your entity is formed, registered, or operates, you expressly agree that the exclusive venue for any lawsuit, claim, dispute, or proceeding shall be the state or federal courts located in Volusia County, Florida, unless another venue is required by non-waivable law. You expressly consent to personal jurisdiction and venue in those courts and waive any objection based on inconvenience of forum, improper venue, or jurisdiction.
28. Class Action Waiver
To the fullest extent permitted by law, you and Capture 28 agree that any dispute will be brought only on an individual basis and not as a class action, collective action, representative action, private attorney general action, or consolidated proceeding. No claim may be joined with the claim of another person or entity unless both parties agree in writing or unless required by law.
29. Force Majeure
We are not liable for any delay, interruption, failure, or inability to perform caused by events beyond our reasonable control, including natural disasters, hurricanes, floods, fires, storms, power outages, internet failures, cyberattacks, labor disputes, pandemics, epidemics, government shutdowns, agency delays, changes in law, court orders, war, terrorism, civil unrest, postal delays, courier delays, payment processor failures, vendor failures, or other events beyond our control.
30. Changes to These Terms
We may update or change these Terms at any time. Updated Terms may be posted on our website or provided by other means. Unless otherwise stated, changes are effective immediately upon posting. Your continued use of our website or services after changes are posted means you accept the updated Terms.
31. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to an affiliate, successor, purchaser, service provider, or other party in connection with a merger, acquisition, restructuring, sale of assets, change of control, or business transition.
32. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect.
33. No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.
34. Entire Agreement
These Terms, together with our Privacy Policy, checkout terms, written service descriptions, invoices, and any signed agreements, constitute the entire agreement between you and us regarding the services and supersede all prior or contemporaneous understandings, communications, advertisements, or agreements regarding the subject matter. If there is a conflict between these Terms and a written agreement signed by us, the signed written agreement will control only as to the specific conflict.
35. Customer Acknowledgment
By using our website, purchasing services, submitting information, authorizing a filing, or continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
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Refund & Cancellation Policy
Effective Date: May 2026
Company: Capture 28 – Pure Sales LLC
1. Refund and No-Guarantee Policy
Refund eligibility depends entirely on the status of your order and the work already performed.
WE DO NOT GUARANTEE APPROVAL, ACCEPTANCE, OR PROCESSING BY ANY SECRETARY OF STATE, IRS, FINCEN, OR ANY FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCY. Government agencies control their own approval standards, timelines, rejections, delays, fees, penalties, and processing requirements. Rejections, delays, additional document requests, compliance issues, or penalties caused by government agencies, name conflicts, legal restrictions, customer errors, incomplete information, or changing regulations do not create refund rights.
Unless otherwise stated in writing:
- Orders may only be cancelable before work begins.
- Once preparation begins, some or all fees become non-refundable.
- Once filings are prepared, reviewed, submitted, transmitted, queued, reserved, expedited, or processed, fees may become fully non-refundable.
- Once government fees, state fees, federal fees, registered agent fees, compliance fees, BOI filing fees, mail forwarding fees, expedited fees, or third-party vendor fees are incurred, paid, or committed, those amounts are non-refundable.
- Completed services are fully non-refundable.
- Subscription renewals and recurring compliance services may be non-refundable once renewal begins or services are made available.
- Dissatisfaction with government response times, filing outcomes, business outcomes, tax consequences, compliance obligations, or strategic decisions does not create refund rights.
2. Auto-Renewals and Subscription Cancellations
Certain services may renew automatically, including registered agent services, mail forwarding, annual report filing services, compliance monitoring, business address services, or other recurring services. By purchasing a recurring service, you authorize us or our payment processor to charge your payment method on file for renewal fees, service fees, government fees, third-party fees, taxes, and applicable charges associated with the recurring service.
How to Cancel:
To cancel a recurring service, you must contact us in writing at [email protected]. Cancellation is not effective unless confirmed by us in writing. Where applicable, you must update the relevant government agency records (for example, canceling registered agent service may require appointing a new registered agent with the state before cancellation can be completed).
Failure to cancel before renewal may result in non-refundable renewal charges, especially where services have already been performed, government fees have been paid, third-party fees have been incurred, or filings have been submitted.
3. Chargebacks and Payment Disputes
Improper chargebacks, payment reversals, or fraudulent disputes may result in immediate termination of services, refusal of future services, collections action, legal enforcement, and liability for all resulting damages, attorney fees, and costs. You agree not to initiate a chargeback for services that have already been performed, filings that have already been submitted, government fees that have already been paid or incurred, or third-party services that have already been ordered or provided.